Username and Passwords:

These are contained in your welcoming email.

Your username and password are needed to access every tool on your web site including FTP, Email access, your control panel, and Microsoft FrontPage if you're using it. 

In short, use this username and password for any access you're attempting to your account.

Note: You can change your password but you cannot change your user name.

Note: If you change your password, our service does not have the ability to tell you what the new password is. If you loose your password we will have to create a new password for you.

Simply put in help desk ticket asking for a password change. HELP DESK