CyberHostPlus

Account Basics:

If your domain name is not yet live on our servers, you can view your pages by using your IP address as follows: 

http://youripaddress/~username/

and your control panel as follows:

http://youripaddress/~username/cpanel/ 

Be sure to include the forward slash after your ip address. 

If your domain is live on our servers, you can view your pages within any browser by typing any of the following in your browser: 

• http://www.yourdomain.com

• http://yourdomain.com

• www.yourdomain.com

• http://www.yourdomain.com/index.html

• http://yourdomain.com/index.html

• www.yourdomain.com/index.html

If you are getting an error when typing the above, several things could have gone wrong, these are as

follows:

• Your initial page is not named index.htm or index.html 

• The code in your index.html page is incorrect

• The registration/transfer request for your domain has not been completed. (this process can take up to 72 hours).

• Your account has been deactivated due to non-payment or non-compliance of our policies, or spamming violations.

Note: Please select "overwrite existing files" when you upload your pages for the first time. If you do not, you may still see the "welcome page" index.htm file that we uploaded to your public_html folder.

Note: You may need to hit the "refresh" button on your web browser to see the new pages.

Here is a basic guide to your account:

• Username and Password

• Accessing your account via its URL or associated IP number

• Accessing your account via FTP

• Accessing your control panel